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Case Study · Coastal Claims

Stop Paying for Software

Move off the subscription treadmill and start owning your infrastructure. See how Coastal Claims slashed software costs by 70.4% while scaling to 150+ users.

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Stop Paying for Software — Coastal Claims Case Study
$30k → $8.8k
Annual Software Spend
70.4%
Cost Reduction
150+
Users · Zero Per-Seat Fees

The Hidden Cost

The SaaS Tax You're Ignoring

Coastal Claims was paying a vendor tax on every signature and every photo — tools they had no choice but to keep.

DocuSign→ replaced
$15,000/yr

The Signature Tax

Per-envelope pricing that scales against you. The more business you close, the more you pay DocuSign. Coastal Claims was trapped paying a toll on their own growth.

✓ Replaced with Custom E-Sign · $0 marginal cost
CompanyCam→ replaced
$15,000/yr

The Field Reporting Tax

A per-user seat model for field reporting that punishes you for hiring. Scaling to 150 users didn't mean 150x productivity — it meant 150x the fee.

✓ Replaced with Custom Field Hub · $0 per seat

Hard Numbers

The Numbers Don't Lie

Tool / Metric
Legacy SaaS
Before
Founding.dev Build
After
DocuSign (E-Sign)
$15,000 / yr
Included
CompanyCam (Field Reporting)
$15,000 / yr
Included
Total Annual Spend
$30,000 / yr
$8,800 / yr
Cost per Extra User
Per-seat fee
$0
Annual Savings
$21,200 (70.4%)
You Own the Software
✗ No
✓ Yes

The Solution

What We Built

✍️

Custom AI E-Sign

A fully branded e-signature platform. No per-envelope fees. No vendor lock-in. Every signature is a company asset.

Replaced DocuSign
📸

Field Reporting Hub

Custom photo capture, tagging, and job reporting built for the way Coastal Claims actually works in the field.

Replaced CompanyCam

Unified Operations Hub

One internal platform connecting E-Sign, field data, and project tracking. No more switching between five tools.

New Capability
"

Software should be an asset, not a dependency. If you cannot leave, you do not own it.

— The Founding.dev Philosophy

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